Français | Español | Take a Tour | Contact | Site Map | Policy
Loading Dock Equipment
  • Search
  • About Us
  • Dock Products
    • Dock Levelers
    • Vehicle Restraints
    • Seals and Shelters
  • Industrial Trucks
  • Reference Center
  • Architects
  • Dealer Locator
  • Dealer Login
  • Aftermarket

  • Aftermarket Support
  • • Configure BLUE™ Parts
  • • Dealer Promotions
  • • Parts Department Contact
  • • Parts Stocking Locations
  • • RGA Procedure
  • • Request RGA
  • • Request


  • Catalogue
  • • Parts Accessories
  • • Legacy Parts


  • Parts & Accessories
  • • Bumpers
  • • Conversion Kits/Hydraulic
  • • Conversion Kits/Mechanical
  • • Generic Parts
  • • Dock Lip Kit
  • • Dock Lighting
  • • Door Accessories
  • • Roller Curtain Assembly
  • • Reflective Guides
  • • Replacement Lips
  • • PVC Strip Curtains
  • • Traffic Lights
  • • Touch up paint
  • • Weather Seals
  • • Wheel Chocks


  • Recommended Spare Parts
  • • Dock Equipment
  • • Wheeled - BG Series
  • • Wheeled - Big Joe
  • • Wheeled - XP Series


  • Warranty
  • • Big Joe by Blue Giant
  • • Coverage -Dock Product
  • • Coverage Dock Seals
  • • Coverage Lift Tables
  • • Coverage Material Handling
  • • Parts Policy
  • • Warranty Claim Form
  • • Warranty Policy
  • • Legacy Warranty - Dock


  • Validate Your Warranty
  • • Big Joe by Blue Giant
  • • Blue Giant Products

Warranty Policy

Thank you for purchasing Blue Giant products. We appreciate your business, and are confident that our product will serve you for many years to come. In the event that you experience a problem with our product, our Warranty Center is here to support the Blue Giant Product(s) that you have purchased.

To validate warranty on recently purchased equipment, please complete and submit your information with our on-line Warranty Registration.

The factory will not honor warranty if any or all of the following conditions apply:

  1. The component or part is modified in any way without written factory approval
  2. Shipping damages (all claims must be made with the Carrier, see Parts Policy section)
  3. Lack of regular maintenance, lubrication or adjustment
  4. The component or part was not correctly installed or applied
  5. Willful damage or abuse

For more information about Blue Giant's Warranty Support, please contact your local Blue Giant Equipment dealer, representative or authorized partner near you.

* Note that failure to validate warranty at the time of receipt can seriously affect the outcome of any claim.

Attention authorized Blue Giant Dealers

Additional information is found within our Warranty Center of the Dealer Login Portal.


















© Copyright 2013 All Rights Reserved, Blue Giant